Sign Up

• From Canada and USA:

  1-800-663-0399
• From Mexico:

  001-800-514-9976 or
  800-681-8070
• Outside North America and Mexico:

  800-663-00399

• (global toll-free)

  *To use this 11-digit number, you must first dial the international access code to reach Canada, based on the country you are in.
  View the list of countries where this service is available, and their access codes.

• Worldwide(collect):

  604-278-4108
• Email address:

  claims@tugo.com
• Fax number:

  604-276-4593

For medical emergencies, we’re available 24/7. For all other calls, we can be reached during the following business hours.

• English:

  Monday - Friday: 6am - 6pm
  Saturdays & holidays: 7am to 4pm
  French:

  Monday - Friday: 6am - 4pm
  Saturdays & holidays: 7am to 3pm

• Canadian Mailing Address:

  US Mailing Address:
  Claims at TuGo
  10th Floor - 6081 No. 3 Road
  Richmond, BC
  V6Y 2B2
  Canada

  Claims at TuGo
  1685 H Street, Suite #706
  Blaine, Washington
  98230
  USA